FMR consultants typically work together in small, empowered teams. Everyone is encouraged to think like an entrepreneur. Our internal policies are designed to foster an environment that ties personal success with the achievement of project objectives. We focus our attention and energy on delivering exceptional services with integrity and professionalism.

Commitment To Quality

Our objectives are to provide quality service, deliver value, and contribute to the success of our clients. The fulfillment of this quality spectrum, Quality*Value*Success, is the prerequisite to maximum client satisfaction and the key determinant of meeting our commitment to quality. Our clients judge the quality of our services and their total satisfaction guides all of our actions. In fact, we recognize only one definition of quality: Continuously understanding, accepting, meeting, and exceeding the needs and expectations of our clients. 

To consistently achieve total client satisfaction, we use our Client Quality Management approach. This is an integrated framework of elements that ensure that our objectives of quality, value and success are consistently met. These elements are management responsibility, structures, processes, resources and customer interfaces. In turn, these elements provide FMR with the operational basis for embedding quality management principles and practices throughout each client engagement.